We're a small team. We read every email.
My data — where does it live?
On your device. Only your device. Baseline doesn't have a server. There's no account, no cloud, nothing leaving your phone.
I completed a task and it disappeared.
Make sure you're on the latest version of the app. This was a bug in early builds that's been fixed. If it's still happening, email us with what type of task it was and we'll sort it out.
Can I move my data to a new phone?
Yes — use the Export function in Settings to save a copy of your data, then import it on your new device. iCloud backup also captures Baseline's local storage automatically if you have it enabled.
How do I cancel or get a refund?
Baseline is a one-time purchase with no subscription. Refunds are handled by Apple — go to reportaproblem.apple.com. We'll never fight a refund request.
Something's broken / I have a feature idea.
Email us. We actually read it and most of the best features have come from users. We can't promise to build everything but we respond to everything.